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[Case Study] Investigation of Large Store Layout for a Certain Retail Chain

Improving operational efficiency and customer satisfaction through the analysis of usage data from large stores!

We would like to introduce a case study in which a large electronics retail store implemented an initiative to digitize customer flow within the store and the circulation situation across different floors, supporting the efficiency of store operations and improving customer satisfaction. In this store, there were numerous inflows from the multi-story parking lot in addition to the external entrances, making it difficult to centrally grasp customer trends. There were challenges such as certain areas becoming crowded and the need for strategies to enhance circulation. By utilizing IoT sensors and a Windows-compatible on-premises data collection application, we supported the optimization of store operations by visualizing the flow and circulation of visitors. By applying these insights, it becomes possible to expand to shopping malls and other commercial facilities, potentially contributing to operational efficiency and improved customer satisfaction. [Challenges] - Diverse entrances - Variety of circulation methods - Occurrence of congestion *For more details, please download the PDF or feel free to contact us.

• Company：YAMANI
• Price：Other

• IoT